Terms & Conditions
Last Updated: August 30, 2026
Welcome to TRENDI PRO. By accessing or using our website, placing an order, or purchasing any product from TRENDI PRO, you agree to the following Terms & Conditions.
1. Use of Our Website
You agree to use TRENDI PRO only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with our services, or use our platform for fraudulent activities.
2. Products & Information
We make reasonable efforts to ensure that product images, descriptions, prices, specifications, and availability are accurate. However, minor differences in color, appearance, or specifications may occur.
Product availability may change without prior notice.
3. Product Prices
All prices displayed on our website are in Bangladeshi Taka (BDT), unless otherwise stated.
TRENDI PRO reserves the right to change product prices, discounts, and promotional offers at any time.
If an incorrect price is displayed because of a technical or human error, we reserve the right to correct the price and contact the customer before processing the order.
4. Orders
When placing an order, you must provide accurate information, including:
- Full name
- Valid phone number
- Complete delivery address
- Required product information
We may contact you by phone or other available communication methods to confirm your order.
TRENDI PRO reserves the right to cancel an order when necessary, including cases of incorrect information, product unavailability, suspected fraud, or technical/pricing errors.
5. Payment
We may provide different payment methods, including Cash on Delivery and online payment options.
Customers are responsible for providing correct payment information where applicable.
Online payments may be processed through third-party payment providers and may be subject to their respective terms and conditions.
6. Delivery
We deliver products through our designated delivery/courier partners.
Delivery charges and estimated delivery times may vary depending on the customer's:
- District
- Upazila
- Area/Sub-site
- Product
- Order size or weight
Delivery times are estimates and may be affected by traffic, weather, holidays, courier delays, or other circumstances beyond our control.
7. Order Cancellation
Customers may request cancellation before an order is dispatched.
After an order has been handed over to a courier or dispatched, cancellation may not be possible.
TRENDI PRO may also cancel orders due to stock issues, incorrect information, technical errors, suspected fraudulent activity, or delivery limitations.
8. Return & Refund
Returns and refunds are handled according to our Return & Refund Policy.
A return or refund may be considered for eligible cases such as:
- Wrong product delivered
- Damaged product
- Defective product
- Product significantly different from the ordered item
Return eligibility may vary depending on the product category.
Customers may be required to provide photographs, videos, order information, or other evidence for verification.
9. Damaged or Wrong Products
If you receive a damaged, defective, or incorrect product, please contact our support team as soon as possible.
Please provide your order number and relevant photos/videos so that we can investigate and determine the appropriate solution.
10. Customer Accounts
If you create an account on TRENDI PRO, you are responsible for keeping your account credentials secure.
You must provide accurate information and must not use another person's account without authorization.
11. Seller & Marketplace Products
Some products may be supplied or listed by third-party sellers or shops.
Product information, availability, warranty, and after-sales conditions may vary depending on the seller or product.
TRENDI PRO reserves the right to remove products, suspend sellers, or restrict accounts that violate our policies.
12. Promotional Offers
Promotional offers, discounts, coupons, flash sales, and other campaigns may have specific conditions and validity periods.
TRENDI PRO reserves the right to modify or terminate promotional offers where necessary.
Unless explicitly stated, promotional offers cannot be combined.
13. Intellectual Property
The TRENDI PRO name, logo, website design, graphics, text, images, and other original website content are protected by applicable intellectual-property laws.
You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.
14. Third-Party Services
TRENDI PRO may use third-party services such as payment gateways, courier services, analytics services, social media platforms, and communication services.
Third-party services may operate under their own terms and privacy policies.
15. Website Availability
We aim to keep our website available and functional. However, temporary interruptions may occur because of maintenance, technical problems, server issues, network failures, security incidents, or third-party service interruptions.
16. Limitation of Liability
To the extent permitted by applicable law, TRENDI PRO shall not be responsible for losses caused by circumstances beyond our reasonable control, including courier delays, payment-provider failures, network problems, or third-party service interruptions.
17. Privacy
Your personal information will be handled according to our Privacy Policy.
Information such as your name, phone number, address, and order details may be used for order processing, delivery, customer support, and other necessary business operations.
18. Changes to These Terms
TRENDI PRO may update these Terms & Conditions from time to time.
Any updated version will be published on this page with a revised Last Updated date.
19. Governing Law
These Terms & Conditions shall be interpreted in accordance with the applicable laws of Bangladesh.
20. Contact Us
If you have any questions regarding these Terms & Conditions, orders, returns, refunds, or other services, please contact TRENDI PRO through the contact information provided on our website.
TRENDI PRO
Bangladesh
Website: trendipro.shop
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